Features

Ticket shop

Easily embedded into your website

Tracking

Data-driven decision-making

Dashboard

Easy to use and mobile-friendly

Door management

Full service queue management

Support

We can help make your ticket sales a breeze

Integrations

Seamlessly connect your favourite tools

Finances

We’ll help you avoid any administrative headaches

Secondary Sales

Easy and safe for your ticket buyers
Industries

Festivals

Festivals

Business

Business

Exhibition

Events

Club Night

Concert

Food & Beverage

Sport

Sports

Venues

Club

Theatre

Pricing
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Features

Ticket shop

Easily embedded into your website

Tracking

Data-driven decision-making

Dashboard

Easy to use and mobile-friendly

Door management

Full service queue management

Support

We can help make your ticket sales a breeze

Integrations

Seamlessly connect your favourite tools

Finances

We’ll help you avoid any administrative headaches

Secondary Sales

Easy and safe for your ticket buyers

Industries

Pricing

Organiser support

Find your answer or get in contact with us.

Ticket support

Find your tickets or answers to your ticket-related questions.
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How can we help?

We think you can find your answer here. Please contact us if you have any other questions.

I bought tickets

Most frequently asked questions by ticket buyers.

I lost my ticket

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You can search for your tickets using our online ticket retrieval tool. Check it out on this page.

How can I resell my ticket?

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We have a secure partnership with TicketSwap. You can resell any Eventix tickets using the TicketSwap platform.

How can I change the name on my ticket?

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Filled in the wrong details on a ticket? No problem. Click here to change the name on a ticket.

I haven’t received my ticket(s) yet

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If you haven’t received one or more of your purchased tickets in your inbox yet, there’s a chance that your payment is still being processed by the bank. In that case, the status page of your order will show 'Payment pending' at the top. How long this process takes depends on the chosen payment method and the speed of your bank. If the payment is successful, you will automatically receive your ticket(s) in your mailbox.


I'm an organiser

Please visit our Help Centre for our complete guides and FAQ for organisers.

Can I use Eventix to host events online?

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Yes, you can host online events using Eventix. We have a connection with three of the best streaming platforms around. Please visit our Streaming Events page for more information.

Can I get an overview of my ticket sales on my phone?

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Yes, you can download the Eventix Insight App to get an overview of your events and ticket sales on the go. The Eventix Insight App is available on both iOS and Android.

Can I use Eventix for free events?

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Yes, you can host a free event using Eventix. As long as your tickets are free of charge, there are no costs involved. If you do charge for your tickets, please see our pricing page.

Contact

Available 24/7. You can either give us a call, start a chat or send us an email.

Send us a message

We usually reply within 24 hours. If you’re an event organiser and have an urgent question, please call us.

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